How many Telkom ppl does it take to install a line

Headline may sound like the start of a joke, but it's not funny if you're on the receiving end. We ordered an ADSL line around 20 Jan, order no ***. Since then, I've paid the deposit; been to Telkom stores 4 times; we've had Telkom technicians dispatched and not showing up 3-4 times. When technicians have pitched (3 times already), I have no idea what they've done because we still don't have a line. Yes, that means we've had to be home for the appointment the whole day more than 6 times already!! Seriously?! If I had any other option I would cancel, but because we have a choice of 1 service provider we just have to smile and accept it. I was told it'll be another 2 weeks. I am so frustrated!!