How many calls does it take to upgrade a line 1 or 50

<p>Very Very Very bad service from Telkom and they want to know why people do not want to do business with them???</p> <p>For the last 4 weeks I have been contacting the call center to help with an upgrade of my Telkom line from Office Basic to office essential. The 1st time I phoned in I was given a reference number and told within 7 days they would do it. After 7 days I called in again just to find out that the reference number I was given does not exist. I locked it again and got a new reference number. I was told again that in 7 days is will be done. Again last week Friday I phoned in just to find out that the reference number I was given was a random number of someone else’s order. It was locked again and I was told someone was going to phone me in 24 hours. After my call I just called back to make sure that the order number I was given was done correctly well we now at Tuesday and no one have contacted me. I am doing the run around and it seems like no one wants to help. I think MWEB will be very glad to get a new client.</p>