1 reviews | Active since Mar 2009
How many calls can i log ?
Hi,<br> <br> I have been very dissapointed (Understatement) with the service received from you. My line has been down for around about 3 weeks i have called in 4 times (at my own expense 20 mins per call due to no telkom number to call from) and i have logged faults online 3 times, every time i log a fault on line you send me a text saying \line restored\" obviously it is not. When i went to your store i was told no its you router - Which i have bought another one... eventually the lady on the line noticed the line is not syncing .... <br> <br> By the way i dont expect to be charged for the non existant service<br> <br> So is someone going to eventually fix this problem ?<br> <br> Its not looking promising with Vumatel just digging up my driveway ..."
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
