mG
mikaeel G
1 reviews | Active since Jul 2011
15 Sept 2015, 15:18
How long will it take to get my service restored
Good Day,<br> <br> Fault ref no is 482CTK090915. Overhead phone line on my street has been cut.<br> <br> No response/feedback on how long it will take to get my phone restored. From previous experience, calling the call centre to get info is useless and the only way to get help is to escalate publicly or to a Telkom executive. I haven't done the latter as yet.<br> <br> I'm hoping to get assistance via this complaint.
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Telkom's replyOfficial
15 Sept 2015, 17:53Hello mikaeel,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply15 Sept 2015, 17:53
Official
Hello mikaeel,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Technical Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***