How Long Must We Wait?!?!?!

We needed changes made to our account including the cancellation of 2 lines and the installation of 1 line. This process began on 6 May. Almost 4 months later, after multiple phone calls, e-mails, orders and having to speak to some of the most ***********, indifferent, ********, arrogant, rude, dishonest and contemptuous employees, only 3 of 7 simple requests have been completed... ALMOST 4 MONTHS LATER. It was only through my persistence in phoning multiple departments in multiple cities that I came across someone who was able to help me with the first 2. And the last 4, I cannot fathom what is so difficult about them that no one at Telkom can do them. They are:<br> 1. Cancel the ISDN line.<br> 2. Change the number of the prepaid line to the number of the cancelled ISDN line.<br> 3. Add CallCatcher to the prepaid line.<br> 4. Cancel the telephone line with number ending in 5452.<br> <br> Simple, aren't they? Then why, after all this time, have they still not been done?<br> <br> Please, I want no apologies or empty promises from the Telkom Social Media Team. Just complete the last 4 requests with immediate effect. I'm sure you will understand that making us wait any longer would be utterly ridiculous.