lS
londiwe S
1 reviews | Active since Apr 2012
13 Nov 2015, 11:00
How long must one wait
Your media team is ***********. I sent two facebook requests for a retentions agent to call my husband for a new contract and nothing. I was really a fan of you guys but now im gatvol its been 2 weeks your team and staff are *********** they cant even provide TAT's. If no on calls by tuesday. My husband and I will move back to Vodacom once the contracts are over. This is really nonsense. Ive listed my husbands details if u will bother
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Telkom's replyOfficial
13 Nov 2015, 12:09Hello trafic90,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM167380
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM167380
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply13 Nov 2015, 12:09
Official
Hello trafic90,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM167380
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM167380
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,