How long must I wait for my phone????

<p>I app**** for a freeme 1GB contract with a Samsung S7 (Gold) at your Pavilion branch on 28/10/2016 which was reffered. At the time I was notified that the branch did not have stock however they would source me a phone from the Overport branch which currently has 3. The issue was resolved on the 31/10/2016 and my contract was approved. I did not receieve notfifcation of this and had to call telkom to find out I had been approved. I had visted the branch numerous of times as I do work in the mall and each time someone tells me a different story. That I will be called when they recieve it. That there is no more stock in the company and they are waiting for stock. However when I called the Telkom Pavilion direct number ********** 300, the guy who I spoke to on the 8/11/2016 notified me that they currently have 1 in stock and will be recieving 2 more during the week. Now I do not understand how long I am supposed to wait for and why? I work in a cellular environment aswell and an IBT of a phone takes 3 days and can be done overnight for a fee which the company pays for. Secondly how is it that no one knows when they are recieving stock? I dont believe that the entire company does not have stock of a flagship device. The customer service offered is pathetic and Im not having it. I want my phone and im not prepared to wait until Telkom Pavilion decides to offer me a device. I have already been waiting 1 and a half weeks. This is unacceptable and something needs to be done about it and fast. The impression lent is that the consultants just want to make their numbers and not follow through as no one has ever contacted me from the beginning of my application. My dad got me a tablet from Telkom Chatsworth and they were able to get me a device in 3 days from Port Shepstone, so why cant Telkom Pavilion do so, considering that they are a bigger branch and if not a flagship store. So cut the bull Telkom, I refuse to wait, find me a device asap.</p>