How long does it take to transfer a line to the holding pool?

<p>After i waited more than a month to have the account transeferred to my name, (beacuse of staff at the Herm**** branch whom forgot about my application) I took on the challenge to get my internet transferred to the holding pool.</p> <p> </p> <p>So the first time I enquired about a month after I have submitted my application at an telkom store (Somerset Mall) i was told my line can be transferred, phoned my new provider, they said they cant see it.</p> <p> </p> <p>so I phoned back (the 22nd) and was informed that the have no knowledge of the application. Emailed them a copy. </p> <p> </p> <p>23th Phoned again, got an reference number, should be sorted out.</p> <p> </p> <p>24th Phoned again, get an email that there is an system error and it is sent to the IT department to rectify</p> <p> </p> <p>25th, IT dept. did not attend to the problem, floor manager said she will talk to the person (also an assistant manager) and she will come back to me on Tuesday</p> <p> </p> <p>28th (10:00) heard nothing from them so I phoned again. IT error still not attened to, the assistant manager will cancel my order, and re-log the request. "will receive confirmation within 2 hrs..."</p> <p> </p> <p>28th (13:20) Consultant confirm the line is in the holding pool, "should happen by 12 tonight"</p> <p> </p> <p>29th (09:40) Assistant manager says there is still a problem but will be sorted out before lunch and he will contact me when it is done.</p> <p> </p> <p>29th (13.45) Assistant manager not found, did not contact me as promised.</p> <p> </p> <p>29th (15:00) Got hold of assistant manager, still struggling with the issue, after I had to hold (again) I received an sms (15:43 (yes still same phonecall)) that my DSL service is ready for migration.</p> <p> </p> <p>Contact new ISP, they recieve error but will probably happen overnight</p> <p> </p> <p>30th - New ISP confirm they get error line is "Not Feedable"</p> <p>30th (12:10) - 30min hold, "Sorry Assistant manager is out on a meeting"</p> <p> </p> <p>So I dont know.... How do one need to beg for service, im desperate....</p> <p> </p> <p>Using facebook does not help either...</p> <p><br />Chat conversation start</p> <p><br />22 MARCH 16:17<br />Good day, With reference to my wallpost,<br />my details are:<br />***<br />ID: ******x<br />Tel no: ******<br />Adress of line: ***xx<br /> ********** 80704.pdf<br />22 MARCH 20:37</p> <p>Hi, Thanks for your details. We have sent your details to our Sales team to assist. ^CC<br />23 MARCH 10:38</p> <p>Good day,<br />can you please indicate when the sales team will contact me?<br />THURS 13:30</p> <p>Hi Abraham, we will follow up with our team and revert back to you.^SM<br />FRI 11:26<br />Still waiting and no luck. Nobody has contacted me either<br />FRI 14:29</p> <p>Hi Abraham, we humbly do apologize for the delay. Please kindly note that your query has been sent to our sales team feedback will be provided. ^LKE<br />SUN 12:08</p> <p>Hi Abraham, we are sorry for delay, the order to put your line in the holding pool was issued on 23/03/2017. We can't complete the order on our side because of some technical problems and we have reported this to our technical department. As soon as the order is cleared we will update you, the order number is ********** 03A. ^ML</p> <p> </p> <p>So how does one go now???</p>