1 reviews | Active since Jun 2015
How long do you need to allocate a payment????
Your processes and your systems are pathetic and your service is still as unbearable as it's always been. You debit my bank account on any day that you choose, despite my instruction to debit on the last day of the month so, I REVERSED that debit order. Now, of course, my numbers were locked / suspended. A CASH DEPOSIT was made into your Absa account yesterday, the 16/03/2016 and your Brooklyn branch was made aware of this payment by presenting the deposit slip to them. Today, the 17/03/2016, my service is still suspended because the payment still does not reflect. Cash deposits to Absa accounts reflect immediately. You have had ample time between yesterday and now to allocate the payment and reinstate my number. You have had the entire night to run your processes to do what needs to be done yet still, my lines are locked. We are no longer living in 1980. Please get your processes up to speed and reinstate my service. Reference on deposit slip: ***
Sorry for the inconvenience caused. Our billing team will look into the matter and advise.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the inconvenience caused. Our billing team will look into the matter and advise.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
