How is Telkom still in business???

<p>My wife was misled into a Telkom contract by your friends at Velocity. They sold her a 10gig anywhere contract, which turned out to be 10gig hot spot data. Since then we found out after we checked the data have been cancelling this account. Thats been since 30 July 2016. Velocity admitted their mistake and the modem was picked up in September by Velocity, finally, and yet we are still struggling with you guys. We never used the modem since we started cancelling the process when we found out that we have been had, but since that first month, you have been trying to charge my wife for a modem and data we no longer have, and never used. Then, after we understandably stopped the debit order, you get a debt collecting company to take the money from her account?? <br /> <br /> This needs to be sorted out in the next week. I will be lodging a complaint under the Customer Consumer act and lodging a complaint with ICASA on Monday. We have spoken to a lot of peopleand nothing gets answered or completed. Qaqamba Hlengiwe is the latest in a long line of your employees who just don't care it seems. Still waiting on those replies Qaqamba Hlengiwe. Don't know how you can run a company with customer service like this. And we have another account with you too, so yes, we are customers. <br /> <br /> Disgusting</p>