How hard is it to move a line!!!!!!???

We moved to a new house 1km from our last place at the end of April. End May we requested 3 times that our line get moved to our new house. All three Applications were cancelled without answers. After asking over and over again we were told that the line couldn't be moved because there wasn't network coverage or something of that kind. So we requested that Telkom stop billing us for that line and that they need to cancel the line- which they still billing us for- After long holds on the phone and emails back and forth my mom inlaw got hold of someone high in the department to find out why we still getting charged for a line we arnt using at all.<br> <br> Then we get a call from a man saying no the line can be moved and that they will come sometime this month. I received a sms saying that Telkom will come today Wednesday 22 JULY and so my partner organised with his work that he will be late due to Telkom coming to move the line. He waited from 7am to 9:47 am then called Telkom to find out where they were and was told they have to move the date AGAIN to the 27th.<br> <br> So now I'm very very very upset because I have to take time off my job to sit on the 27th and wait for Telkom to pitch! <br> <br>