How does Telkom still exist?

I always knew Telkom was bad... but seriously... they have the ability to surpass my expectations when it comes to being bad...<br> <br> We decided to switch to ADSL internet and that meant we had to convert our landline to an ADSL line. So when it was started to change the line suddenly nobody could call us anymore. If someone tried to call our number it said our number does not exist... After a MONTH the internet came on. When it works it is great but the problem is it is only on for 2mins then goes off again. During all this time nobody can call us.<br> <br> So I contacted my ISP for the internet problem and I contacted Telkom for the calling problem. I logged a fault weeks ago, then suddenly I get an sms that says it has been tested and is now resolved... well it wasn't - nobody can call us still. Then I had to log a fault AGAIN and wait AGAIN and someone told me that it is not just our problem but a problem on the exchange and they will upgrade the entire exchange.<br> <br> So I called Telkom today because that was a while ago, just to hear how far they are... apparently there is no fault logged and nobody is going to do anything. Well played... now I have to start all over again...