1 reviews | Active since Jun 2019
HOW DOES TELKOM CONTINUE TO ROB THEIR CLIENTS
I got the contract for telkoms December big deal of 120GB + LTE Router, 70GB anytime Data and 50GB night surfer data however, I got this deal in January as it was still on and the sales representative assured me that I will be paying R459 x 12 months, upgraded one of my Mobile LTE deals of 10 GB, whilst I continue to pay for another 10gb lte data of R139. So, that leaves me with a total of R598 + R9 for an extra sim, which leaves me at R607.
However, I am being billed standard R718.43, in March Telkom deducted R1000 for a R607 deal. No justification, no resolve to my case or emails. I might as well be paying for uncapped FIBRE. Yet this is how I am being ****** on a monthly bases by Telkom.
To this date, there has been no resolve.. no courtesy to respond to my numerous queries.. I had read a MILLION such reviews and correct I am silly to have followed through, but they built a decent reputation based on the previous months of paying for their Mobile data.
What Telkom is doing is *******, I have a contract in place and I will gladly take it a step further. We as consumers put our trust in such supposedly huge corporations, by providing them with all our personal and banking credentials, whilst they continue to rob their very customers in broad daylight and refuse to assist them with their queries.
