How do you understand this?

Item: Telkom
Rating: 1
Author: Craig M

The Telkom website advertises specials that are available. An online application is possible. However, when an operator contacts you back with respect to your application, the questions from the online application are asked again. Why even bother with the questions on the website then? Furthermore, even after going through the questions for a second time, one is told that the specific device you app**** for is out of stock. Why does Telkom advertise contracts and specials with devices that are out of stock!?

Helpful (0)

Replies (1)

Telkom's replyOfficial

01 Mar 2018, 15:23

Hi Mister M,

Thank you for making contact with us.

Please be assured that we have sent your query to the Online sales Team for further assistance, they will be in contact with you.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom's reply01 Mar 2018, 15:23

Official

Hi Mister M,

Thank you for making contact with us.

Please be assured that we have sent your query to the Online sales Team for further assistance, they will be in contact with you.

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

How do you understand this?

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