How do I resolve this matter

<p>OK so I ordered a 50 gig LTE from telkom they didn't deliver so I cancelled it the first day. Now my the monthly fee is taken from my account. I have logged previous complaints, I have wasted hundreds of Rands in airtime and when into the telkom shop clearwater, at least the telkom shop in clear water tells you to your face that they don't give a ****. Telkom will someone please call me to get this sorted out?and don't relay to this post saying the query is being attended to because the previous 4 people didn't do ****.</p>