GS
Glenn S

1 reviews | Active since Oct 2010

10 Dec 2015, 21:49

How do I get phone and ADSL service discontinued

On the 1st of July I sent Telkom a message on their webpage to close my Telkom landline and ADSL account at the end of July. On the 4th of August I left South Africa permanently but that hasn't stopped Telkom from sending me an account every month. I have tried every possible way to get this message through but it is like talking to a brick wall. I then handed the matter over to my attorney to sort out but that has also proved to be an exercise in futility. If someone has a solution for me I would love to hear it<br>

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Replies (1)
Telkom
Telkom's reply11 Dec 2015, 00:39
Official
Hello StussyStagg,

Thank you for making contact with us.

Please be assured that we have sent your query to the billing Team for further assistance, they will be in contact with you.

Your reference number SM177252

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team