How difficult is the change of address?

<p>I moved into another place 3 months ago.</p> <p>Since then, I tried to change my postal aggress to receive the invoice at least three times.</p> <p>Nevertheless, the invoice is still being delivered to my old address. So I have to go to my previous house to take the Telkom invoice.</p> <p>When I visited a Telkom store to check the reason, they said they don't know why that is.</p> <p>So I called to and chatted with consultants of Telkom on line. They said I will receive the invoice at my new address from now on, because they changed and updated my address.</p> <p>BUT, even today, I had to visit my privious address to take the invoice. That means they have not done properly. I don't know how longer I have to visit my old place to take the Telkom invoice only.</p> <p>No one knows and guesses why and how difficult it is to change my address to receive the Telkom invoice.</p> <p>One more thing, even though I requested to send the invoice via email, they have never sent the invoice via email as well.</p> <p>So, in order to check how much I have to pay for Telkom, I have to call Telkom or visit a Telkom store in every single month.</p> <p>To make matters worse, they are not interested in solving this problem.</p> <p>I am sick and tired of Telkom's laziness.</p> <p> </p>