FS
Fatima S
1 reviews | Active since Feb 2010
16 Feb 2016, 19:06
HOW CAN TELKOM BILL ME FOR TWO DIFFERENT NUMBERS
I received my telkom account amounting to R2 028. Firstly, the account is for two numbers which were not ordered by me, secondly, the numbers is of my home address and the other is in another area. How the hell can telkom bill me for this person who has moved and ported the number. The call center provides no help, like seriously, you people are ******* taking my money, get adequately trained professionals to follow up on this. You cannot be ridiculous enough to charge me in this way.
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Telkom's replyOfficial
16 Feb 2016, 20:34Hello sabz,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM201581.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM201581.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply16 Feb 2016, 20:34
Official
Hello sabz,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM201581.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM201581.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media