JJ
Johann J
1 reviews | Active since May 2011
15 May 2015, 17:11
How bad can it get?????
Words fail me as to how to describe the patheticness and uselessness of Telkom!! During the last five months I continually experienced no or intermittent internet service. <br> Since Monday this week I experienced a download speed of of no more than 0.4mbps as opposed to 4mbps which I am currently paying for!!!<br> None of the so called Call Centre staff appear to have any idea of what the problem is. All you get from them is \it has been escalated". <br> Since Telkom has no other method of \""contacting\"" them"
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Telkom's replyOfficial
15 May 2015, 17:18Hello threejs,
We do apologise for the experience.
Be assured that our team will investigate the technical issue you experiencing, and feedback to you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Be assured that our team will investigate the technical issue you experiencing, and feedback to you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,
Telkom's reply15 May 2015, 17:18
Official
Hello threejs,
We do apologise for the experience.
Be assured that our team will investigate the technical issue you experiencing, and feedback to you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Be assured that our team will investigate the technical issue you experiencing, and feedback to you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Best regards,