How are i am going to wait slow speeds

I am really getting tired of this (8ATK200316) my adsl line speed is like this from 16 March Download speed 0.44 upload speed 0.29 Afrihost is in control with my line they cannot even get through to you as they contact you to get a technician to come to my house it was first escalated then again.... then we got a message that the problem has been solved but no technician was sent out!! now a new fault was opened as the previous one was solved (which was not) now we are back to square one i guess so i would like to know when are the technician going to be sent out to my house i am currently using mobile data which is not cheap at all so i am expecting a reply from you guys within 24hrs or i would have to take things further Thanks