Hours on phone every couple of days to get ADSL

Signed up for ADSL line by phoning telkom. Very impressed by quick installation of only a couple of days. Internet worked for 5 days. I had to phone in and have ports reset. Internet worked for another 3 days. I had to phone in and have ports reset. Internet worked for a week. I had to phone in and have ports reset.<br> This process is still ongoing.<br> I requested technicians to come and test/fix the line - to this day no technician came out.<br> Phoning in takes 30 - 60 minutes to get my ports reset.<br> This means that I am spending 1 to 2 hours a week on the telephone just to have internet.<br> I don't have time to phone anymore and as such - I don't have internet anymore.<br> Telkom is really the most useless service provider I have ever come across.<br> USELESS<br> 6 weeks since I signed up - hours on the phone to get the service that I signed up for.