1 reviews | Active since Feb 2024
HORRRRRRRIBLE FIBRE SUPPORT STAFF FROM BILLING TO DISPUTE & TECH TEAM
Been on the line since 04/01/2024 to date every day approximately 3 hours daily being transferred from pilar to post and at times the call is dropped in my ear. Horrible service Horrible company.... Everything that has to do with them being customer centric is of below the belt horrible. I wish I had never opted for their service and my heart bleeds for the new customers who have no clue what they getting themselves into. Seeking assistance to my fibre for (going to) 2 months now and no one cares of delivering or upkeeping a service. Untrained call center staff with no customer skills when my issue will be resolved is up to God and a miracle because at this stage I dont know where or who to go to call email see NOTING AND THEY COULDNT CARE LESS to the extend where they started giving me **** or incomplete call references.
