1 reviews | Active since Mar 2016
HorrifyingService
On Tuesday I ordered telephone line for 5 LANCASTER ROAD in Vincent and received a sms saying they will install on the 29/02/16, I waited from 7;30-16:30, no one arrived. On Monday I went to the Vincent Park branch were I called the call centre and was told that the technician went to the address during those hours and no one was there, and my cellphone was off. I therefore went to the branch again, only to find that the address they had was Place, not Road. So I was told that the technician would come on the 03/03/2016, today I was at the office at 7am, I called the call centre during the day to confirm the address and cell number and they said everything was in order. At 3pm I called to check now I AM BEING TOLD THAT I WILL GET ANOTHER DATE BECAUSE THEY WENT TO 7 CROSSWAYS ROAD IN BEACON BAY, BECAUSE THATS WHAT THEY HAVE ON THE SYSTEM, iTS MY PRIMARY ADDRESS, ***!!! THIS COMPANY IS RIDICULOUS I TELL YOU. Why would I get a sms sayng they will install in Lancaster Road and they go to Crossways Road.
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM208309
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM208309
Regards
Luleka
Telkom Social Media Team
