sP
suprise P

1 reviews | Active since Jul 2015

13 Oct 2015, 13:28

Horrifying and sme destroying

My first advise is if you were considering moving your business mobile number to telkom do not even attempt to.<br> This is what happened we moved ( My wife and i ) our business line to take up one of the unlimited calls package to any network about three months ago and it has been hell first with the network and secondly bad bad service.<br> On two separate occasions their system just rejected the sim card \ This sim card can not be registered on this network) and it basically rendered the line useless you could not make or receive call went to telkom Main and sauer street it has been 4 Solid hours of waiting not only that the so called free calls to all networks is not free after all we have been charged for so many other local calls.tried to reach their regional manager for help a mr michael totally unreachable thumps up to kulekani at branch Msizi and sindi at call centre what a horrible attitude Please be warned avoid this ************ company "

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Replies (1)
Telkom
Telkom's reply13 Oct 2015, 13:50
Official
Hello Suprise Pembere,

Thank you for bringing this matter to our attention. Our Mobile Business team will attend to the query and shall contact you to assist with porting.

It saddens us to read what you have been subjected to.

Please accept our humble apologies for the frustration and inconvenience caused.

Your social media reference number is .

Regards,
Joshua
Telkom Social Media Team