HORRIFIC Telkom Service

I have received the worst possible service imaginable from Telkom. On some days our "uncapped" internet wouldn't work at all and on others it could keep disconnecting. I called Telkom at least every second day and spoke about half an hour each time explaining the problem to many different people each time. Eventually about 2 months later, after no help from anyone, we cancelled our internet service. Today 7 months after complaining for the first time and cancelling by 5 different people, we no longer have a working landline, even though we paid it, and also are expected to pay the internet for the last few months, even though its literally not even plugged in anymore. And still we are not being helped. Telkom is completely pathetic, nobody knows what is going on around them, nobody has helped, not even the store located in Kimberley Diamond Pavilion Mall as their "lines were down". I feel like I'm talking to wall. I highly highly highly URGE anyone thinking of starting with Telkom, to reconsider.