Horrific service, now i have tarnished my credit record (according to telkom)

I app**** for LTE. only a @ 2 x sim online, every time i call for follow up they say there is on order reflecting on there system, they say call another service provider, again, they have nothing on the system . So i app**** again, when calling the call centre, im told again, nothing reflectin. Eventually after 4 orders online, the sale is done telephonically, with no feedback. I call now and am told that my request is declined due to too many online orders. Agent says she cant help me as i will have a bad credit record now due to this. The reason its bad now is because they dont do there work .

I ****ke to Lwazi, Lutendo Mokwebo and Thabitha Molopo with no joy