Horrific Service Delivery

Good Day Telkom/Hello Peter,

Trust you are well. I've logged a fault on the 24th of August 2017 . My line has been done since then and no one has come to fix it or call me to say that a technician is coming to fix it. I've called the call centre multiple times and was told that the matter will be "escalated". Telkom is quick to sign up new business but can't fix faults. The worst service I've ever received from a service provider. Telkom is incapable on handling the customers they have yet they continue to market to get more new business. It's about time we get some comepetition on this country.

Regards