Horrific service

<p>My landline has been broken for over a month.</p> <p>i have reported it broken many times. Initially reported 09/05:</p> <p>Dear Customer, Fault 571CRZ090516 has been created for Service ID ********** 868 Telkom will endeavor to resolve .</p> <p> </p> <p>I have since had no repairs and its over one month. I am still receiving accounts with monthly rental AND call charges. How can you charge for this when the line has been broken.</p> <p> </p> <p>You do no reply to emails either.</p> <p> </p> <p>I want this line fixed and a full credit on my account. Do this with some haste and get it done.</p>