EZ
Elzaan Z

1 reviews | Active since Jun 2016

10 Jun 2016, 08:22

HORRIFIC SERVICE

<p>Our landline was disconnected due to as Telkom says lines that needs to be replaced. We have been given a replacement date of the 5th which is already passed. When you try and follow up the only excuse they know is our technicians is working on the problem, we are so sorry for the in convenience that has been caused. Your excuses means nothing to me. It is so infuriating as you pay for a service which you cannot use as it is not working. I am starting to wonder if there is anyone employed at Telkom cause nothing is happening. I never get a response worthy of my question. how many times must I hear we are working on it. JUST FIX THE *&^%%$#@ PROBLEM ALREADY. Telkom is soooooooo pathetic it is such a pity there is no other service provider cause Telkom will lose all their clients that I guarantee. </p>

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Replies (2)
Telkom
Telkom's reply10 Jun 2016, 08:29
Official

Hello ZaaimanE

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.

Telkom
Telkom's reply10 Jun 2016, 12:50
Official

Hello ZaaimanE

Thank you for your feedback.

This query will now be closed as resolved :)

Regards

Noleen

Telkom Social Media Team