Horrific service

I would love to say that Telkom gives the worst service. But the truth is they give NO service. Telkom has ****** money from me - I cancelled my line via the call center and was told that the cancellation would be effective immediately. I then received a bill and had my account debited at the end of January. I called through spoke to two supervisors and was told that it would be backdated and that the line would now be cancelled. Guess what, I just got a bill for February. I called call centre once again waited on hold forever and was told the line had not yet been cancelled and that I would need to give 30 days notice??? When asking for a supervisor the phone was put down on me. <br> <br> I had also app**** for a new line at beginning of January and waited for technician at arranged appointment. When no one arrived I called and was told that they have cancelled the order as there is no room on the exchange and I would not be able u get a line. When I asked if I should rather approach neotel I was told Yes. Probably my best bet. <br> Telkom you are competing with Eskom for 1st place in SAs worst service provider.