PC
Prinella C

1 reviews | Active since Jul 2015

28 Feb 2016, 20:06

Horrific Service

We have logged numerous faults going on 4 weeks with telkom customer service 10210. Everytime I get told that this has been escalated and a technician will be dispatched. 2 weeks ago a technician Given came to test our line and promised that he will be back the following morning to fix this however another 2 weeks has passed and still nothing has been done. Is this a \service\" that's telkom is providing!!!! Paying for a service that's not in use and a line that is forever being down!!!!!!"

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Replies (1)
Telkom
Telkom's reply28 Feb 2016, 20:12
Official
Hello prinellac,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is SM206316
Regards
Telkom Social Media Team