MS
Malakhiwe S

1 reviews | Active since Feb 2017

26 Jun 2017, 12:02

Horrific call center experience

<p>I have been a loyal client to Telkom for several years, my contract is currently due for an upgrade. On the 26/06/2017 i called the call centre to upgrade my line and i have been transfered from consultant to consultant all morning. I have been on hold for nearly 40 minutes. I feel that if Telkom would like to retain me as a client, they should contact me and provide better customer service.</p> <p> </p> <p>I am extremely unhappy and dissatisfied.</p> <p> </p> <p>Please pay urgent attaention to this matter</p> <p>Contact me urgently.</p>

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