Horrid Service

<p>My line has been down since 4 April 2017. I had numerous technician come out only to fix the issue for a mere few hours. Not to mention the attitude I received from the last technician, which said I should be grateful he came out to attend to my problem. Yet I still have the same issue.</p> <p> </p> <p>I am beyond frustrated since I have no alternative to Telkom and it does not seem they care to have my problem resolved. I had so many "excuses" from each technician as to way my line is not working. Each I have shown them not to be the case. I have this issue every now and then after we had some rain. The more I try and explain to them the more I am getting ignored. Escalation does not seem to carry any weight.</p> <p> </p> <p>So Telkom, how hard is it to have a problem attended to? How long should a client be stuck with no and bad service? How hard is it to get a competent technician to actually resolve my issue? I am at a loss...</p> <p> </p> <p>After all of this, the techician closed my call.... AGAIN!</p>