Horrid customer satisfaction

<p>This is the 2nd time that I'm complaining to hello Peter about telkom. I didn't even get contacted about the complaint last week. I was charged 295 on top of my bill because my debit order has bounced. I still made n eft the day after. Nom of my bills shows the extra 295 so why are u guys keep sending am A. You guys say that we should call you for more queries and I wait on the line for almost 15 minutes only to be answered by someone who hung up bone because she can't hear me!!! I'm really going to take my business elsewhere</p>