1 reviews | Active since Oct 2010
Horribly slow lte speeds, no response from telkom
<p>AI ********** </p> <p>This support ticket number with some promises to fix the problem or call me. Telkom really has a laughable reputation and lest than best service. Telkom's slogan of " best effort speeds" is realy just a disguise for their lest that best effort.</p> <p>I logged this problem with telkom on 18 August and NO EFFORT has been done to resolve this. My contract is one month old.</p> <p>My next step is to go to the ombud to get the contract cancelled on grounds of unfair dealings and misleading adverti*****t regarding services rendered.</p> <p>The attainable speeds of 100 mbps and my speed of 0,1 mbps means 1/1000th of the advertised speed.</p> <p>Even if I had 1/10 th of that speed it wouldve been sufficient to work with.</p> <p>Please do not give me *********** excuses because I had enough of your employees that does not know what they are talking about and the opinionated bunch at westgate branch/180. Please train your employees to be able to run your business and keep it running.</p> <p>Please deal with this in 48 hrs.</p> <p>Test Date: 29 Aug 2016 4:04 PM<br />Download: 0.17 Mbps<br />Upload: 1.36 Mbps<br />Ping: 50 ms<br />Server: Randburg</p>
Stop the cut and paste apologies and fix the problem
Stop the cut and paste apologies and fix the problem
No response yet, Just like telkom.
No response yet, Just like telkom.
Very poor service.
Kindly be advised that NO-ONE has made contact since the inception of this problem. The team leader whom I have contacted and made an appointment with never pitched or phoned.
Will it help to speed up services if I cancel the debit order and stop paying for this ******* service?
Telkoms service and customer care is non existent and I am gladly in the process of advising everyone I know to stay away from your **** deals.
Very poor service.
Kindly be advised that NO-ONE has made contact since the inception of this problem. The team leader whom I have contacted and made an appointment with never pitched or phoned.
Will it help to speed up services if I cancel the debit order and stop paying for this ******* service?
Telkoms service and customer care is non existent and I am gladly in the process of advising everyone I know to stay away from your **** deals.
BE ADVISED THAT NO SERVICE HAS BEEN RENDERED, PLEASE CANCEL MY LTE CONTRACT
YOUR SERVICE IS ****
BE ADVISED THAT NO SERVICE HAS BEEN RENDERED, PLEASE CANCEL MY LTE CONTRACT
YOUR SERVICE IS ****
