horribly dissatissfied

<p>i have wrote numerous complaints on hallo peter and not one of them have given me a response. our internet is teriible!!!! we have a lot of reference numbers including an escelated ref number and telkom has even said they will send a technition out to come and fix the problem but even with all our complaints not one of their customer care has helped. no technition no nothing. on my last hallo peter complaint you phoned me and when i awnsered , put the phone down, and sent me an email asking for the right number. when i sent one back you dont phone again. i am very dissapointed in telkom and next week you want to recieve payment on interet i can not even use, yes the normal internet works fine, but streaming is impossible and our line does not download the correct mbps that it is supposed to. it is nonsens that we should pay for a 4gig uncapped line if it does not work and it has been two months that we are having this problem. now, next week we will dectivate our account if this problem does not get fixed in the following week. and one customer care helper even suggested that it is our town that is basically not compatible but most of our friends have the same internet and they are streaming perfectly. so it is a problem that we personally have, nothing wrong with our zoning. no technition, no help, no one fixes anything... almost 2 months... this is nonsens!!!!! i will be taking this further now, we need this internet to work.</p>