KV
Kathelinn V

1 reviews | Active since Nov 2024

12 Nov 2024, 12:27

HORRIBLE TERRIBLE SERVICES

In 2022 I purchase an iPhone SE , less then a week later the phone gave problems , went back to the shop and they said there's nothing they can do thru need to send it for repairs , and that can take up to 3 weeks(21 days).

I waited the full 21 days , just for the phone to still be problematic and we cancelled it the next day because we needed the box and the cable.

When we went the next day to cancel the account , they helped us asked the stupidest questions they are so uneducated in their job its ridiculous. We cancelled the account , there was no mention of cancelation fees.

a few months back I wanted to open a credit card , come to see Telkom took out an inquiry on my credit score , and I owe them R8500.

I've made multiple calls to the billing department and its always the same excuse they are waiting for the regional manager , for the past 2 months now I've been waiting for the regional manager to get back to them to assist me.

I should've noticed all the red flags since day one , no one knows what they are doing , everyone's so unprofessional and uneducated.

Never take out any contracts with Telkom , your blood pressure will go through the roof , you will literally kill yourself by arguing and fighting with this company. I am baffled with how this companies being run.

Your call center agents , USELESS ESPECIALLY ZAMA!

never go into bossiness with them.

You will thank me later!

0
Replies (0)