MH
Mary H
1 reviews | Active since Jan 2024
09 May 2025, 18:28
Horrible Terrible Disgusting Poor Service
My payment is reflecting on Telkom's side since yesterday and I'm still waiting for my account to be unlocked I call customer service before 11am this morning and again before 5pm they kept on saying they will escalate it and my account will be unblocked after 5 hours it's already pass the 5 hour mark and I'm still waiting why is it so difficult to unblock my account the service is partetic now I know in future if I miss a payment I will not see the need to pay this is annoying and disgusting sies Telkom ******* service provider 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Replies (2)MH
Mary H's updateReviewer Update
10 May 2025, 11:00I had it with Telkom was told twice yesterday 9 May a request will be sent through for my account to be unblocked and it will take 5 to 24 hours I called again this morning and only to find out the 2 agents I spoke to yesterday never sent the request through and it was only sent through today now I have to wait again it was very easy for Telkom to lock my account but to unblock it it's a mission I'm really gatvol with Telkom and there is never a supervisor or manager to speak too I will stop paying my account and they can lock, blacklist me or delete me from their system this is really *** service
MH
Mary H's update10 May 2025, 11:00
Reviewer Update
I had it with Telkom was told twice yesterday 9 May a request will be sent through for my account to be unblocked and it will take 5 to 24 hours I called again this morning and only to find out the 2 agents I spoke to yesterday never sent the request through and it was only sent through today now I have to wait again it was very easy for Telkom to lock my account but to unblock it it's a mission I'm really gatvol with Telkom and there is never a supervisor or manager to speak too I will stop paying my account and they can lock, blacklist me or delete me from their system this is really *** service
MH
Mary H's updateReviewer Update
10 May 2025, 17:55#Telkom please unlock my account it's been over 30 hours that I was told a request will be forwarded for my account to be unlocked I wish you can take your own time to take my money like you do to unlock my account your service is extremely poor seriously I regret having 6 contacts with Telkom but it's fine keep your ****ty service and I'm waiting for the day when I skip one payment I'll be ready to deal with you'll 😡😡😡😡😡😡
MH
Mary H's update10 May 2025, 17:55
Reviewer Update
#Telkom please unlock my account it's been over 30 hours that I was told a request will be forwarded for my account to be unlocked I wish you can take your own time to take my money like you do to unlock my account your service is extremely poor seriously I regret having 6 contacts with Telkom but it's fine keep your ****ty service and I'm waiting for the day when I skip one payment I'll be ready to deal with you'll 😡😡😡😡😡😡