ES
Erika S
1 reviews | Active since Jan 2016
18 Jan 2016, 09:52
Horrible Telkom Service
In November I app**** for a ADSL line, Till today 18/01/16 they have not come! when I contact them they advise me that it is done but speaking to the IT guys in Parys they said its not done! When contacting Telkom Head office they don't want to assist due to the system stating it is! All they say is the system the system! I don't care about what they systems says cause its not done! 3 months having this complaint!!! Don't know if its because I'm with mweb and now they are spite full to assist. Who can assist me with this problem
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Telkom's replyOfficial
18 Jan 2016, 10:35Hello ErikaSpiers,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188903
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188903
Regards
Luleka
Telkom Social Media Team
Telkom's reply18 Jan 2016, 10:35
Official
Hello ErikaSpiers,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188903
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM188903
Regards
Luleka
Telkom Social Media Team