HORRIBLE TELKOM INTERNET SERVICE

I've got an ADSL Internet contract with Telkom which cost me R849.00 per month. I received a D-link router and Android TV Box during the installation. This contract will expire on 22 January 2021 and I called Telkom Helpdesk to enquire for an upgrade.

in the Area where I'm staying, the best and cheapest service they can offer is ADSL and I am for now on their best package.

I called the Telkom Helpdesk to enquire about an upgrade. I was informed that I have to stay on the same package and continue to pay R849.00 per month as the contract will now go on a month to month basis.

I enquired about an equal contract being offered on their Website with a new router being offered for R499.00 per month for the first 6 month and then R699 for the remainder of the contract. This will be R150.00 less per month than what I'm paying now, but they offer this to only new customers.

In my mind old reliable customers have to continue with their old outdated equipment and continue to pay higher prices for their Internet connections. Telkom is doing nothing to keep their old customers happy.