Horrible Telkom

My number was ported twice without my knowledge from Telkom to another network ,The experience of having to port my number back and establish why /how this happened in the first place has been horrible the call center agents have been dropping the line while talking to them one Agent Umenda Bahumi dropped a call on me after I waited 2 hours on the line her Supervisor Musa Kaisi was suppose to call but haven't heard anything from him, Went to Telkom Mall of Africa Which I was advised that an Investigation would be launched and ill get feedback after 48Hours 5 days later I cant receive calls and I cant receive messages. I have never experience such horrible Service in my life ,The unwillingness to assist customers and lack of empathy is Shocking ,I've lost out on days at work for over a week and Telkom couldn't be bothered. ********** ,I'm disgusted at Telkom