Horrible System and Turbaround time!!!

It has been more than 48 hours since I made a payment to Telkom via their supposedly “excellent” self service portal on their website. Payment was made with a credit card and thus should be easy to allocate. But instead, days later the payment is still not reflecting on their system (despite receiving an email confirming the transaction was successful and has cleared into their accounts) meaning that my service is still not reconnected!!

Whenever calling the call centre they give you a bs answer of “we do not know how long it takes to reflect”.

Patheticly atroscious service and systems. I think its time to seriously reconsider finding someone else!!!