Horrible Stuff

Hi guys,

I hate that I have to write this.

I hate that I have to send negative energy into the universe. That I have to be another person complaining about Telkom :(

Part 1.

I bought a new house within an estate and the setup there in terms of lines is a Telkom one so despite the stories I had to forge ahead with them. I gave them my details, gave them my bank account debit details and the package I wanted. The installation guy that came after much cajoling and after more than 3 weeks wanted to give up halfway during the installation but I had to convince him to try other means to connect even though he wanted to leave and instead make me take modem unit to an outlet for them to program.

I made calls with him and he managed to achieve connection.

Part 2.

Telkom then added a Phone line cost that I didn't ask for that was not included in the advert or discussion with the agent telephonically. It took my 3 attempts to remove it then they didn't bill me for 2 months.

Part 3.

When I called in they said that it was my responsibility to check and that they are going to shut me down. Which they have.

I just bought a home. I don't have R3000 to just inject into this. I am already in the red in terms of putting my home together... Almost there but Telkom have really let me down.

I chose a plan and gave my bank details... there is no other business but TELKOM that would mess up their admin then blame you and CUT YOU OFF. I currently have no internet at home.

Horrible stuff.

Regards, Cut Off