Horrible SLOW service and *********** staff

<p>Went to Telkom branch in Centurion and told them that we wanted to activate a Telkom line and use Axxess as service provider for internet. After asking which option is necessary (Only telephone line or ADSL line) the staff member assured me that it's not necessary to apply for an ADSL line because the applications will be done by Axxess otherwise there would be a once off setup cost and everything. So I app**** for the telephone line and waited 6 WEEKS for Telkom to activate the line (It took the consultant literally 10minutes to do this because we already have all the hardware including telephone and router). On the same day we app**** for ADSL internet through Axxess. They app**** to take over the line from Telkom. After a while, the internet was still not active. I called Axxess and they told me the delay is on Telkom's side. After contacting Telkom AGAIN, they told me that it would take up to 6 weeks to complete the request, and they told me that I should have app**** for the ADSL line instead of just telephone (AFTER I ASKED THEM WHAT I HAVE TO DO WHEN I APP**** FOR THE LINE IN THE FIRST PLACE) . If Telkom took 6 weeks just to activate our telephone line, I'm pretty sure it would take the same time to sort out the ADSL. That will be 12 WEEKS. I have to wait 12 WEEKS for Telkom to sort out their **** in order for me to have internet at my home. This is absolutely rediculous! </p>