Horrible Services

So Telkom has yet let me down again with their bad services and false promises. I bought R150 of airtime on the 30 November 2022 which I converted into LTE data of 10GB daytime and 10GB night time. I can Never use my daytime data when I want too yet they keep sending me messages of my data being depleted. I have cases/tickets which I have been promised to be called back by some technician. However, none of that has happened. At this point I am lost with noway forward. Thobile M is the last rep I spoken too who was rude, unprofessional and insulted me.