1 reviews | Active since Jul 2016

04 Jul 2016, 11:43

horrible services

<p>hi. this is bad services ive been on hold for more than 15 min holsing on for a supervisor or floor manager.... as per this RUDE guy i spoke with Willian Kashane not sure if its his real name or not as he didnt know the supeervisors surname nor who the floor manager is. the time of the call was 13:27 with no resolution please findd the call and listen and how your servcie agents treats us as paying customers. </p>

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Replies (1)
Telkom
Telkom's reply05 Jul 2016, 07:08
Official

HI olava-nobela

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the inconvenience and frustration caused. We will provide feedback regarding this matter soonest. In the interim, may we request to confirm the nature of your query, we are able to assist with any product or service requests.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,