horrible services

at the end of July I visited both Telkom outlets in menlyn shopping centre. I was there to apply for a contract in which after submitting all my documentation, I was promised a call to notify me whether it was approved or not, I then had to go and find out because no one had contacted me after a week. Upon arrival I then told that my contract was approved and they didn't have stock and I was then sent to the second outlet to talk to a guy called Pretty and he will assist me, I then went back twice to find out and still I could not be assisted instead I was told that I had to re-submit all documentation. it has been 3-4 months now and no word from Telkom. the lack of communication and assistance from Telkom menlyn is unacceptable. they special went on for weeks on end and they still no communication or notification about my application. <br> <br> the services rendered is purely horrible and I don't understand why they advertise weeks on end and yet they don't know whether they will ever receive stock.(Samsung 10.1) <br> <br>