Horrible Service (Where is the the Technician)

<p>We have a cable fault in our area. I logged the fault with Telkom with not very high hopes because of past expereience. I expected someone to call me after 2 days and the fault attanded to after a week.</p> <p> </p> <p>What followed is just terrible. I got a call a week after the fault was logged to be questioned what my fault was (Altough i clearly stated when logging the incident). I followed up on the incident everyday, and got the same response "A technician will contact you". I would love to know where the technicaian is and what he is doing during working hours as no technician from Telkom ever contacted me or have been out to at least assess the fault.</p> <p> </p> <p>Its been 3 and half weeks now. I am still without service.</p> <p> </p> <p>If there was any other telecom company available in South Africa at this moment, even a guy installing cables from his Garage, I would go with them in an instance at this moment.</p>