HORRIBLE SERVICE TELKOM BILLING

telkom is utterly frustrating a test debit went of my account 4march to date no response, when i call different people have different excuses.

to the point were a manager named Thanag Mothapo says there is nothing he can do.... than why have a manger who all he can say sorry for the inconvenience.

people beware of telkom, i so regret the fact that i took the contract, because if a refund is such an issue imagine cancellations.

thanag could not even provide me with a ref for the call, so all the people at telkom are probably clueless about the processes, at 1st he said 2 months from the date of debit, than 2 months from prated bill, which he could not give the exact date, yet he claims he is a manager.... i emailed document@telkom, spoke to a lady named portia, an man named brandon, and numerous other people and each time the story changed....

telkom is very bad people do not expect any good customer assistance, in my honest opnion TELKOM useless to put it nicely