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Akona D
1 reviews | Active since May 2018
08 Feb 2019, 16:35
Horrible service, rude consultants, *******
Worst service ever!I'm now sitting at a Telkom shop for 50mins waiting to be assisted on an account that has been messed up by a lazy and *********** agent. I've been invoiced R7551. 23, cancellation fees for products that I haven't even received and for some that I've never cancelled. I was told over a month ago that I would get a call in a week to advise me that a laptop has arrived. Its over a month and I haven't received any call. Not only have I not received any communication, i'm now invoiced for an absurd amount that makes no sense at all. Horrible service and rude consultants.
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Akona D's updateReviewer Update
12 Feb 2019, 14:04Its now Tuesday and my query has not been resolved. No one is taking responsibility. The call center is blaming the store and no one will get back to me, I have to keep calling to find out what's going on.
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Akona D's update12 Feb 2019, 14:04
Reviewer Update
Its now Tuesday and my query has not been resolved. No one is taking responsibility. The call center is blaming the store and no one will get back to me, I have to keep calling to find out what's going on.